Showing posts with label travel. Show all posts
Showing posts with label travel. Show all posts

Friday, 2 March 2012

Where Borders are Real Borders

Where borders are real borders, borders that remember that they are there to control people, to prevent people, to dominate and diminish them. “The state”, the border says, “is all. You are nothing”.  The suspicion is all enveloping. “You are but a supplicant who may, if we feel inclined - may, let me stress - may, with our permission, be allowed to pass – but it is doubtful, very doubtful”. 

There is a knowing with absolute clarity that you are unfit, untrustworthy, suspect, someone who should not be tolerated. You are a danger. Your very presence will contaminate, will corrupt. You should be barred, turned back, driven off. You are like an unwanted virus, a contaminant, a disease. The border is here to prevent such infections spreading.

It is dark, night, a chill has settled and this is my first experience of the border. The bus slows. There is a jolt where the smooth road surface ends and the concrete blocking starts. The bus makes a right angle turn and then another. The first stop light and the wire towers over, looming in the glow of the arc lights.  Everything is seen in stark contrast. The glare of lights or deep shadow. Colours are drained as if they are illegal migrants. This is a place of wire, concrete, dark and suspicions. 

A long wait and then a green light. The bus bumps forwards, following the right angle turns in the road. No chance for speed or for turning back. The road is only just the width of the vehicle. The wire has it trapped. And when the wire passes the dark spaces of grit and gravel that fill between - barren places that plants dare not grow in. This is not a place of one, but of many fences. The bus halts in a queue. Long times elapse. There is a silence that is not friendly - it is the middle of the night and no-one on the bus wants to talk in this place. We are awake because we know that it is the border; that we have to be awake; that not to be awake is to commit an offence. 

After a while of edging forward one vehicle’s length at a time, followed by a long wait after each move, the bus finally reaches the next fence and its control post where another red light holds us until we are allowed to pass into the next compound. Eventually the light changes and we bump and jolt across that space towards a distant yawning shed. We get nearer and it grows larger, its harshly lit interior a chasm opening between concrete buildings. The bus slowly makes a last sharp turn and lines up with the entrance. It stops and waits once more. 

It is signalled forward and comes to a halt inside the shed. The driver opens the doors and sits and waits. He and the other crew know that that is all they can do. The border guard will come when they are ready. When they choose. If they choose. May be now. May be in an hour. Whenever. You know the bus is being watched, carefully watched. The bus is not to be trusted. We are warned to have our passports ready. 

A guard enters the bus. Takes each passport in turn, looking long and hard at each and then at its owner. There is not a flicker on his face. The passport is then added to the growing stack that he holds, open at the photo page. Not a word is spoken. We all know our parts. Sit very still. Do not talk. Look past, not at, the guard. There will be no questions here. They may come later. 
Eventually all of the passports are collected. The guard gets off the bus taking one of the crew with him - the one to be held responsible. The waiting begins again. The time is slow. It is ponderous. It knows not to take risks.
Eventually the driver returns. He looks heavy with worry. He hands back each passport to its owner and returns to the front, attentive, waiting for the next instruction. 

The bus moves forward once more, out of the shed into another darker wasteland  between more fences. Stops. Moves. Stops again. We wait. Another shed. More bleak buildings ahead of us. Once more we are summoned forward. The bus stops in the lane it has been directed to. The same sinister ballet is taking place in the parallel lanes under the arching roof of the border control shed – the stopping, the waiting, the silence. The driver gets off and opens the hatches under the bus where all the baggage is. In other lanes vehicles stand with all their doors and hatches open; stand waiting as if in some strange ballet of exposure. 

The driver return to the bus and signals to us that we must all get off. We are told to get our bags from the hold and take them to the benches that line the side of the lane. We obey. We lift out bags on to the long benches and stand behind them, waiting. It is getting cold and a steady wind is blowing chill through the shed. Nothing happens. No voices are heard. No one moves more than just to shuffle in a effort to keep warm and to keep awake. Time feels manacled. It dare not protest by moving forward. 

A guard appears and points at the bags. We are to understand that they should be open. He goes away. A delay for our impudence at not having the bags open ready? The night cold begins to get past our clothing. We wait.
The guard returns and looks into each bag. Not at us. He has a pen with which he occasionally pokes at something, or uses to hold the bags more open. He goes away. Nothing happens. Nothing happens for quite some time. Another guard climbs on to the bus. He has a torch and a dog. He takes quite a while.
The building in front of us has big halls with benches and tables under cold lights. You are aware of places where questions are asked. Questions that are asked very slowly. Questions the answers to which could lead you to smaller rooms where even more questions are asked - to rooms with bare lights and hard chairs. Rooms which are there to protect that which lies beyond. Rooms from which some people do not return. Rooms where the state sanitises itself of those of whom it does not approve: entrances to years of questions and cells. 

We are told to get back on the bus. We do up our bags and carry them to the hold. We climb back on. We sit and wait, not quite daring to rest or relax. The driver does not start the engine. We sit and wait. It is the middle of the night but no-one risks sleep. The engine starts. We lurch forward bumping our way across more concrete blocks, following the roadway between yet more fences, round more sharp twists and chicanes, the customs shed receding behind us diminishing into remoteness, a place of bright light in a growing gloom of half lit roadways and fences. 

Once more the bus stops at a red light. The final guard post in the last line of wire. The light changes and we bump through and onto a normal road. The night embraces us as we slide away from our place of trial and suspicion, many hours after first having entered it.  

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The Ukrainian Polish boarder, autumn 2011; echoes of the Soviet era and mindset still strongly present. The guard that know their importance and their power. Their boots still shine.

Sunday, 5 February 2012

“Life begins where the comfort zone ends”


Eurolines Secretariat
Place Solvay 4
1030 Schaerbeek
Belgium

Dear Managers of Eurolines, Brussels.

Last September I and my partner had the privilege of travelling on your network from London to L'viv in the Ukraine. Perhaps it was due to overbooking or to some other circumstance, but we were unable to travel directly between those two cities. We were obliged to travel from London to Brussels on one of your services and then to catch another of your services from there onwards to L'viv. This involved a wait-over at your facilities in Brussels.

It can hardly be unusual for passengers to need to change from one service to another at a major city such Brussels, so it would be reasonable to expect that there might be adequate provision made for their comfort whilst they wait. Provision that might offer protection from the weather so that they might be warm and dry. Provision that might offer somewhere for them to sit in a lighted area. Provision that might offer them access to toilet facilities. Provision that might offer them at least minimal protection from the less salubrious aspects and dangers of nocturnal urban street life. Brussels is, after all, a modern, wealthy and sophisticated city very much at the heart of Europe and something of a communications hub.

When we arrived at Brussels there was indeed a well lit indoor waiting area located by your booking office. Unfortunately many of the plastic seats were broken. In some cases they were entirely missing and only the sharp protruding bolts that once held them were left in place.

There is indeed a staffed toilet facility. It is however unfortunate that the toilet seat was not effectively attached to the toilet. Worse, the toilet was damaged in such a way that the seat hung skew with once side considerably higher than the other, rendering any attempt to sit upon it a most hazardous enterprise, one that required quite a level of athletic prowess. Whilst being almost pitched on to the none too clean floor by its rocking, I held myself in place by bracing myself against the wall with my arm. This placed my face close to the graffiti covered door where I read “Life begins where the comfort zone ends”. Clearly a epitaph left by some earlier traveller who had encountered the munificence of your facilities.

This is all such a massive contrast to the facilities provided at the coach station in London, which were immaculate and all in perfect order. I am sure if the facilities in one capital city can be like that so can the facilities in others.

Added to the delight of the facilities provided was the really unexpected pleasure of being ejected from the building by a guard accompanied by his impressively fearsome looking dog. There were, if I recall correctly, three couples and one young man, all waiting for services that were due to depart at different times during the night or early the following morning. In our case the service departed Brussels at 02.00. One other couple that we spoke to waiting for a service that was due to depart at 05.00, I believe.

From midnight to 02.00 we had no option but to wait in the street with no shelter from the weather, the building with the waiting area being firmly locked behind us by the well armed guard. I am not sure but his dog appeared to be smirking - perhaps it was the knowledge that both he and his handler would remain in the warm and dry and that we, by contrast, would now be exposed to whatever inclemencies the weather threw at us or whatever dangers or inconveniences the vagrant night-life of the city might visit on us. The only benches were occupied by a young man who may have been homeless and was sleeping on them. I can say that we did not either feel safe or welcome.

We most certainly did not feel valued as passengers by Eurolines.

Although one does expect some degree of discomfort when travelling I do need to tell you that your facilities in Brussels do Eurolines no credit. They are, quite frankly, abysmal, as are the absence of any arrangements for passengers waiting for overnight connecting services.


Yours sincerely
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Text of a letter sent to Eurolines, with the part left in [in strikeout lettering] that was omitted from the final version sent to Eurolines and copied to their UK associates.